Payment & Delivery

0481 131 474

Internet and Mail order

Our website contains information about our online catalogue. It includes all prices and a shopping cart to either buy online using the very secure online credit card system or by printing out our order form and mailing us your requirements.

Payment

Four payment methods are available to our clients:

Credit Card:  We accept Visa & Mastercard paid directly to us through the secure checkout system.

Credit Card Over the Phone:  We accept Visa & Mastercard via a phone payment.

EFT (direct deposit):  After you confirm the order you will be provided with our account details (BSB and Account numbers).

Gift Certifcate:  Redeem a Gift Certificate purchased for you from our website. 

Payment in full must be received before orders are dispatched.

All prices are GST inclusive.

Delivery

Our delivery time for Australian destinations is between 2 and 10 working days depending exactly where the destination is and what your requirements are. If there are any unexpected delays we will advise you as soon as we are aware and keep you updated with the status of your order.

Postage and Handling Info

Candlewick House uses Australia Post for postage.

Postage is a flat rate of  $10.00 OR $12.95 including insurance, Australia wide per order.